Shenzhen Signpower Group
Can I ship it by air?
551For small orders, shipping by air is fine. No problem. But for big orders with heavy weight and high volumn, shipping by sea will be much better. Can save money. ,
View detailsWhat if I receive damaged or defective products?
First of all, sent our photos and videos as much as possible, make sure we can understand what’s happening in your side.
If it’s our problem, we will send you new products immediately, or make you a refund.
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What’s the production lead time?
554For custom products, like traffic road signs and LED signs, normally speaking we can finish production in 20 days after deposit received. ,
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How do you ensure consistent quality per shipment？ Do you accept inspection before shipment?
553We have three step of inspection during the whole production proccess. First, raw materials inspection. Second, sample inspection. Third, cargo ready inspection. Of course, we can acceept third party inspection before shipment. No problem. ,
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How to get tech support for product failures?
547We provide 24/7 online tech support. If problem cannot solve by yourself, we will send you a new one for alternative in your next order. ,
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