How to get tech support for product failures?

Does the product have any certificates?

2022年5月25日 388

Most of our products are CE and ROHS certified. ,

View details

Can I ship it by air?

2025年6月25日 387

For small orders, shipping by air is fine. No problem. But for big orders with heavy weight and high volumn, shipping by sea will be much better. Can save money. ,

View details

How do you ensure consistent quality per shipment？ Do you accept inspection before shipment?

2025年6月25日 390

We have three step of inspection during the whole production proccess. First, raw materials inspection. Second, sample inspection. Third, cargo ready inspection. Of course, we can acceept third party inspection before shipment. No problem. ,

View details

What if I receive damaged or defective products?

2025年6月25日 387

First of all, sent our photos and videos as much as possible, make sure we can understand what's happening in your side. If it's our problem, we will send you new products immediately, or make you a refund. ,

View details